Last updated: August 20, 2026
If you're a first-time Pro subscriber and aren't satisfied, contact us within 7 days of your initial payment for a full refund - no questions asked.
Subscriptions renew monthly. You can cancel anytime from the dashboard's billing page (Upgrade → Manage billing) - Pro features stay active until the end of the period you already paid for, but we don't offer partial-month refunds for time already used within a billing period.
If you were charged in error (e.g. duplicate charge, charged after cancelling), contact us and we'll refund it in full - this isn't subject to the 7-day window above.
Email alialghazawimain@gmail.com with the Discord server name and the email address used at checkout. Since Paddle.com processes our payments as merchant of record, refunds are issued through Paddle and typically appear on your statement within 5-10 business days.